Lexulio
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Privacy Policy

Last updated: January 2026

1. Introduction

Lexulio SpA (hereinafter "Lexulio", "we" or "the company"), with registered address at Av. Providencia 1234, Office 801, Providencia, Santiago, Chile, and Tax ID 77.456.789-K, is committed to protecting the privacy of users of its real estate crowdlending platform. This Privacy Policy describes how we collect, use, store, and protect your personal information in accordance with Law No. 19,628 on Protection of Private Life and Law No. 21,096 which enshrines the right to personal data protection.

2. Information We Collect

We collect the following information when you interact with our platform:

  • Identification data: full name, Tax ID (RUT), email address, and phone number provided through our contact forms.
  • Browsing data: IP address, browser type, operating system, pages visited, time spent, and cookie data.
  • Communication data: content of messages sent through our contact form.
  • Device data: technical information about the device used to access the platform.

3. Use of Information

We use your personal information for the following purposes:

  • Respond to your inquiries and information requests.
  • Provide you with information about real estate projects available on our platform.
  • Improve user experience and platform performance.
  • Comply with legal and regulatory obligations before the CMF and other competent authorities.
  • Send communications related to our services, provided you have given your consent.

4. Data Sharing

We do not sell or rent your personal information to third parties. We may share your data in the following circumstances:

  • With service providers who assist us in operating the platform, under confidentiality agreements.
  • When required by law, court order, or request from a regulatory authority such as the CMF.
  • To protect the rights, property, or safety of Lexulio, its users, or third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include data encryption in transit using SSL/TLS, restricted access controls, and periodic security audits.

6. Your Rights

In accordance with current Chilean legislation, you have the right to:

  • Access your personal data stored by us.
  • Rectify inaccurate or outdated data.
  • Request the deletion of your data when it is no longer necessary for the purposes for which it was collected.
  • Object to the processing of your data for direct marketing purposes.

To exercise these rights, you may write to us at privacidad@lexulio.com.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless the law requires or permits a longer retention period. Communication data is retained for a maximum period of 3 years.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Modifications will take effect upon publication on the platform. We recommend that you review this page periodically.

9. Contact

If you have questions about this Privacy Policy or about the processing of your personal data, you may contact us at privacidad@lexulio.com or at our physical address: Av. Providencia 1234, Office 801, Providencia, Santiago, Chile.